This Privacy Policy explains what personal data Solt Game collects from Pakistani players, why we collect it, how we use it and what rights you have over your own information. We have written this in plain language because we believe every Solt Game player deserves to understand how their data is handled – without needing a law degree to follow it.
Six commitments we make to every Pakistani player on this platform
All personal data held by Solt Game is stored using industry-standard encryption. Your name, contact details, payment information and gaming history are protected at rest and in transit at all times.
Solt Game does not sell, rent or trade your personal data to third parties for marketing purposes. Full stop. Your information exists to make your experience on the platform better – nothing else.
You have the right to access, correct, download and delete your personal data at any time. Requests are handled within 30 days. Your data belongs to you and Solt Game respects that completely.
Payment data processed for Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card transactions is handled through certified payment processors. Solt Game does not store full card numbers on its servers.
You can opt out of all marketing communications from Solt Game at any time. One unsubscribe link in any email, or a single message to support, removes you from all promotional lists immediately.
Solt Game only collects data that is genuinely needed to operate the platform, comply with legal obligations or improve your experience. We do not collect data "just in case" – every data point has a clear purpose.
Plain Language Commitment: This Privacy Policy is written for real Pakistani players, not for lawyers. We have avoided jargon wherever possible. If anything in this policy is unclear, contact our support team at support@soltgame.click and we will explain it directly.
Solt Game is an online gaming and sports betting platform operating at soltgame.click, serving registered players in Pakistan. For the purposes of this Privacy Policy, "Solt Game", "we", "us" or "our" refers to the operators of the soltgame.click platform.
Solt Game is the data controller in respect of your personal data. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, or if you want to exercise any of your rights, the Solt Game data team can be reached at support@soltgame.click.
This Privacy Policy applies to personal data collected through the Solt Game website, any mobile-optimised version of the platform, and any communications between you and Solt Game through email or our support channels.
Solt Game collects personal data from you at different points in your interaction with the platform. The categories of data we collect, and when we typically collect them, are set out below.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification) | At registration and during identity verification |
| Contact Data | Mobile number, email address, city of residence | At registration and during account updates |
| Financial Data | Easypaisa/JazzCash account reference, bank account details, last 4 digits of card, transaction history | When you make a deposit or withdrawal |
| Gaming Data | Bets placed, games played, session durations, win/loss history, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type, operating system, screen resolution | Automatically during platform use |
| Usage Data | Pages visited, features accessed, time spent on platform sections, click patterns | Automatically via cookies and analytics tools |
| Communications Data | Support chat transcripts, emails sent to and from Solt Game | When you contact our support team |
Most of the data Solt Game holds about you is data you have provided directly during registration, account updates or communications with us. We only ask for what we genuinely need. You are not required to provide data beyond the mandatory registration fields, though choosing not to provide certain information (such as identity documents when requested) may affect your ability to withdraw funds.
When you use the Solt Game platform, we automatically collect certain technical and usage data. This is standard across all websites and apps. The main purpose of this automatic data collection at Solt Game is to keep the platform secure, detect fraudulent activity, improve platform performance and understand how Pakistani players use the site so we can make it better.
Solt Game uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are inconsistent with the purposes described in this policy.
Your identity and contact data is used to create and manage your Solt Game account, verify your identity, communicate important account-related information to you and enable you to log in and access the platform's services.
Financial data is used to process your PKR deposits and withdrawals via your chosen payment method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card). Transaction history is maintained for accounting, audit and legal compliance purposes.
Gaming data is used to deliver the games and betting markets you use on Solt Game, settle bets accurately, credit winnings to your balance, manage your participation in promotions and the VIP Club, and provide you with your gaming history when you request it.
Solt Game uses gaming behaviour data to identify patterns that may indicate problem gambling. This includes unusually long sessions, rapidly increasing bet sizes, frequent deposits following losses, and other behavioural signals. This analysis is conducted to protect Pakistani players and fulfil our responsible gaming obligations. It is one of the most important uses of data that Solt Game undertakes.
Technical and financial data is used to detect and prevent fraudulent activity, including unauthorised account access, money laundering, payment fraud and the creation of multiple accounts. Solt Game takes the security of player funds seriously and fraud detection is an ongoing, automated process.
Aggregated, anonymised usage data is used to understand how Pakistani players navigate and use the Solt Game platform, identify areas for improvement and prioritise feature development. This analysis does not involve examining individual player behaviour for commercial profiling purposes.
With your consent, Solt Game may send you promotional emails and notifications about new games, bonuses, cricket betting promotions and platform updates. You can withdraw this consent at any time using the unsubscribe option in any marketing email or by contacting support directly.
Solt Game processes your personal data on one of the following legal bases depending on the specific processing activity:
Solt Game processes all transactions in Pakistani Rupees (PKR) through a network of certified payment service providers. Your financial data is handled with the highest level of care.
Solt Game stores transaction records (amounts, dates, payment method type, reference numbers) for accounting and audit purposes. For mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay), we store the wallet reference associated with your account. For card payments, Solt Game stores only the last four digits of your card number and the expiry month/year – full card numbers are never stored on Solt Game's servers.
Full payment processing data (complete card numbers, wallet credentials, bank account details) is handled by our certified third-party payment processors. These processors operate under their own privacy policies and security certifications. Solt Game selects payment partners who meet the security standards appropriate for handling Pakistani player financial data.
Your full transaction history on Solt Game is visible within your account. You can view every deposit, withdrawal, bet placement and bonus transaction from your account history section at any time.
Solt Game will never ask you for your Easypaisa PIN, JazzCash password or bank internet banking password through any channel. Our support team does not need these credentials to assist you. If anyone claiming to be from Solt Game asks for your payment credentials, do not provide them and report it to us immediately.
The Solt Game platform uses cookies and similar tracking technologies to make the site work properly, keep you logged in, remember your preferences and help us understand how the platform is being used.
These cookies are required for the Solt Game platform to function. They include session cookies that keep you logged in during your visit, security tokens that protect your account during transactions, and cookies that remember your language and display preferences. You cannot opt out of essential cookies while using the platform, as the site would not function without them.
Solt Game uses analytics tools to understand aggregate usage patterns – which pages are most visited, how players navigate between sections, where users encounter difficulties. This data is analysed in aggregate and anonymised form. Individual player behaviour is not profiled for commercial purposes through analytics cookies.
Where you have given consent, Solt Game may use cookies to understand the effectiveness of our promotional campaigns and ensure that marketing we show you is relevant to your use of the platform. You can withdraw this consent at any time by updating your cookie preferences.
You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. Blocking essential cookies will impair the functionality of the Solt Game platform. Blocking non-essential cookies will not affect your ability to use the platform's core gaming and betting features.
Solt Game does not sell your personal data. We share data with third parties only in the specific circumstances described below, and only to the minimum extent necessary.
We share financial transaction data with our payment processing partners (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT processors, and card payment processors) to the extent required to complete your transactions. These partners are contractually bound to use this data only for transaction processing and to maintain appropriate security standards.
Solt Game licenses game content from third-party software providers. Where a game is provided by a third party, that provider may receive anonymised session data (bet amounts, game outcomes) to facilitate game delivery and jackpot pool management. Personal identity data is not shared with game content providers.
Solt Game may be required to disclose personal data to regulatory bodies, law enforcement or other government authorities if required by applicable law, court order or regulatory requirement. We will notify you of such disclosure where we are legally permitted to do so.
As part of our legal obligations, Solt Game may share transaction data with financial intelligence bodies as required under applicable anti-money laundering regulations. This is a legal requirement and is not discretionary.
Solt Game uses trusted third-party service providers for certain operational functions including data hosting, email delivery, customer support software and fraud detection systems. These providers act as data processors under contract with Solt Game and are not permitted to use player data for their own purposes.
All third parties who process data on behalf of Solt Game are subject to contractual obligations requiring them to maintain appropriate technical and organisational security measures and to process data only as instructed by Solt Game.
Solt Game retains personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal requirements. The following general retention periods apply:
When data is no longer required and no legal obligation requires its retention, Solt Game deletes or anonymises it securely. You can request early deletion of certain categories of data by contacting support, subject to the legal retention obligations described above.
As a Solt Game player, you have meaningful rights over your personal data. These rights are practical – they are not theoretical commitments buried in policy documents. You can exercise them by contacting our team at support@soltgame.click. We will respond within 30 days.
Request a copy of all personal data Solt Game holds about you. We will provide this in a clear, structured format.
Request correction of any inaccurate personal data. If your name or contact details have changed, contact support to update them.
Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention requirements.
Request that Solt Game restricts processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
Request your personal data in a machine-readable format that you can transfer to another service provider if you choose.
Object to processing of your personal data for direct marketing purposes. This right is absolute – Solt Game will stop all marketing communications promptly upon receiving your objection.
To exercise any of these rights, send a request to support@soltgame.click with the subject line "Privacy Rights Request" and describe what you are requesting. We may ask you to verify your identity before processing the request. Requests are processed free of charge and are responded to within 30 days.
Solt Game's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. Registration on the Solt Game platform requires confirmation that you are at least 18 years old.
If Solt Game discovers or is informed that a person under 18 has registered an account or provided personal data through the platform, we will immediately close the account, return any deposited real money funds, void any winnings and delete the personal data of the minor as quickly as is technically and legally possible.
If you are a parent or guardian and believe your child may have registered on Solt Game, please contact us immediately at support@soltgame.click. We will act on such reports promptly and confidentially.
Solt Game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While Solt Game takes the security of your data very seriously and implements appropriate safeguards, no digital platform can guarantee absolute security. You play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.
If you suspect that your Solt Game account has been accessed without your authorisation, contact support at support@soltgame.click immediately. We can lock your account while the situation is investigated.
Solt Game reviews this Privacy Policy periodically and updates it when our data practices change, when new laws come into effect, or when we introduce new platform features that affect how personal data is processed.
When material changes are made to this policy, we will notify registered players via email and/or a prominent notice on the Solt Game platform before the changes take effect. The date of the most recent update is always shown at the top of this page.
Your continued use of the Solt Game platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with changes to our privacy practices, you have the right to request account closure and data deletion as described in Section 9.
We recommend bookmarking this page and checking back periodically, especially before making a significant deposit or after receiving an email about policy updates. Staying informed about how your data is handled is your right and we make it easy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how Solt Game has handled your personal data, please reach out to our team directly. We handle all privacy-related communications seriously and respond within 30 days.
If you raise a privacy concern with Solt Game and are not satisfied with the response you receive, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. Solt Game will always cooperate fully with regulatory investigations and take the findings of regulators seriously.
We genuinely want to resolve privacy concerns ourselves before they reach a regulatory level. Please give our team the chance to address your concern directly – in most cases, issues can be resolved through a straightforward conversation with our support team.